On 25th May 2018, a new data protection law, the General Data Protection Law (‘GDPR’), came into effect in the UK. The GDPR will give you more control over your personal data, and greater transparency around how it is used.
Who we are
Company name: Eyecatch Gallery
Our website address is: https://www.eyecatchgallery.com
Sole trader owner: Susanne Reister
Location: North East, UK.
Contact: Sue@eyecatchgallery.com
Review Comments
When visitors leave reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
A Cookie is a small data file that is saved on your computer or mobile device while you visit our site. Essential cookies are used on this site for the operation for example of; logging in to your account and saving your shopping basket.
If you leave a review on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
If you visit our login page to access your account, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information. If you log out of your account, the login cookies will be removed.
Again, we only use cookies for the essential operation of the site. They are there for your shopping convenience only.
Who we share your data with
We do not share your data with any third party for marketing, mailing lists or for any other reason. Please see below ‘What we share with others’ for data use regarding PayPal when you shop with us.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a review, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile.
What rights you have over your data
If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor reviews may be checked through an automated spam detection service.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site. This is so if you return to the site later, your basket will remember where you left off.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and any optional data you enter. Note: we do not hold your credit card details for any reason, this transaction is handled by PayPal. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
If you create an account with us, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who in our shop has access
Members of our shop have access to the information you provide us. For example, both Administrators and the Shop Owner can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our shop members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We only share information with third parties who help us provide our orders and store services to you; for example PayPal.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Thank you for reading. If you have any questions regarding our GDPR policy, please contact me directly at Sue@eyecatchgallery.com
